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Response Management

Full range of services provided by NorthgateArinso Response Management

Our Response Management services and processes can be delivered as stand alone modules or integrated packages, charged on a transaction or fee basis.

  • Applicant tracking
  • Candidate telephone screening
  • Candidate telephone interviewing
  • CV screening
  • Data mining
  • Employment agency management
  • Interview /assessment arrangement
  • IVR screening
  • Online applications & MI
  • Pipeline (candidate) management
  • Process design & consultation
  • Psychometric testing
  • Telephone interviewing
  • Recruitment architecture consultancy & design
  • Research
  • Web based candidate management
  • Web based candidate redeployment
  • Web screening

We undertake turnkey recruitment processes end-to-end or as specified tasks to suit a client’s internal resourcing, recruitment highs and lows or budget. These RPO services are operated across all levels of vacancies customer service, technical, professional staff and management, school leavers, graduates and blue collar.

We design the processes and develop the supporting technology through to screening candidates’ responses – declining or arranging interviews or attendance at assessments and capturing candidate data for detailed MI and analysis.

Process designs and supporting technologies generally involve customisation to meet different recruitment needs; vacancy levels, volumes, internal processes and cultures.