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13 Nov 2009

Organisations lack insight into roles crucial to success, warns NorthgateArinso

HR services provider suggests five questions organisations must ask to increase awareness of talent requirements

NorthgateArinso, a leading global HR services provider, has observed that many companies understand the value of talent management, but experience difficulties when implementing it.

To successfully develop staff and ensure they are working productively to achieve business goals, talent management must start before an employee joins the company, and continue until the day they leave.

In the long-term, the ageing population across Europe and the US will have an enormous impact on what organisations ‘look like’ in the future. This effect is compounded by the skills shortage present in many sectors, which shows no sign of reversing. Additionally, organisations are faced with the changing expectations of the next generation of the workforce: loyalty is no longer a given, but must be won through education opportunities, salary growth and work enjoyment.

To ensure organisations are aware of talent management and how important it is to their business success, NorthgateArinso encourages companies to ask themselves five questions:

•    Which roles contribute to the success of your business?
•    Do you have insight into the most crucial positions in your organisation?
•    Are your HR investments aligned with these crucial job roles?
•    How do you ensure that these functions are supported in the most effective way? For example, additional training, salary benchmarking and creating opportunities for career progression
•    How do you maintain your visibility on crucial knowledge and skills across the organisation and implement succession planning, should the individuals with those skills leave?

“Talent management describes the balance between the most crucial roles in the organisation and the potential to fill those roles, both from the existing workforce and general labour market,” said Luc Bossaert, EVP Business Development, at NorthgateArinso. “Investing in an employee’s education and training therefore become central to the future success of the company. Keeping staff motivated not only ensures they work more effectively today, but means they are more likely to progress their career within the organisation, contributing their skills and knowledge to its ongoing success. Talent management does include getting recruitment right, focused on identifying individuals with the right attitude to develop effectively within the company, but it also means sustaining this approach throughout each person’s career. Education, evaluation, rewards and a clear sense of career progression are essential to economic success.”