TeliaSonera increases efficiency with new HR reporting from NorthgateArinso

The new SAP-based system provides TeliaSonera with a single HR platform, which supports more efficient planning and targeting of HR functions including recruitment and internal training.

With the merger of Telia and Sonera in 2002, the processes and IT systems of the two companies were harmonised, switching over to an SAP-based system. NorthgateArinso provided TeliaSonera with one reporting system, which is visual, easy and intuitive to use.

“In order for HR to work as efficiently as possible, we needed HR information to be accurate and available in real time. Our VPs and managers needed a better overall view of this information,” said TeliaSonera’s group HR process manager Lars-Erik Johansson. “Managers also need to access and process information themselves, as this speeds up the collection of data.”

TeliaSonera selected NorthgateArinso as the provider of the SAP based HR system. “We were looking for a partner with tried and tested expertise, and we found it in NorthgateArinso. The implementation of the new system went very well, and our cooperation was a very positive experience,” Johansson continued. “They are true experts and built exactly the system we wanted.”

The HR system delivered to TeliaSonera includes the following SAP HCM functionalities: workforce management, organisation management, time management, recruiting and rewarding, and travel management.1,900 executives and managers, and 200 HR employees use the system. It covers 17,000 TeliaSonera employees in Finland and Sweden.

”HR is increasingly at the core of business. In order for employees to truly be an asset for a company, HR data must be available to analyse at any given moment,” said Marjukka Mäki-Hokkonen, Nordic managing director at NorthgateArinso. “With such information, TeliaSonera can now target for example recruitment and training efforts where appropriate, which adds to employee motivation and promotes workplace wellbeing.

About TeliaSonera
TeliaSonera provides telecommunication services in the Nordic and Baltic countries, the emerging markets of Eurasia, including Russia and Turkey, and in Spain. We are the leading European provider of quality cross-border voice, IP and capacity services, provided through our wholly-owned international carrier network. In 2008, TeliaSonera’s net sales amounted to SEK 104 billion, and at the end of December 2008 the total number of subscriptions was 135 million in 20 countries. The TeliaSonera share is listed on NASDAQ OMX Stockholm and NASDAQ OMX Helsinki. Simplicity and service are important tools for us in creating profitable growth and value for our customers and shareholders. Read more at www.teliasonera.com

About NorthgateArinso
NorthgateArinso is a leading global Human Resources software & services provider offering innovative HR business solutions to employers of all sizes, including Global Fortune 500 companies and many Public Sector organizations. We help HR executives optimize their HR service delivery through smarter process and more efficient technology, supporting key HR areas like workforce administration, payroll, benefits, recruitment, learning, and talent management.

Our 5,000 employees are dedicated to HR excellence through strategic business consulting, outsourcing services, systems integration and best-of-breed software solutions. We are one of the 5 largest HR service providers worldwide and have offices in 31 countries on 5 continents.