NorthgateArinso Wins SAP Pinnacle Award for Business Process Outsourcing

NorthgateArinso today announced it has been awarded an SAP® Pinnacle Award for its contribution in the area of business process outsourcing (BPO).

SAP Pinnacle Awards are granted to leading SAP partners that have excelled in enhancing the customer experience by teaming with SAP to help customers address critical issues such as accelerating innovation and improving return on investment. Winners were selected based on nominations received from partners and SAP employees. NorthgateArinso received the award at a ceremony held on the eve of SAPPHIRE® Berlin, SAP’s international customer conference being held May 19 – 21.

The SAP Pinnacle Award for BPO recognises leading providers that use SAP technology as the delivery platform for BPO services. NorthgateArinso’s HR and payroll service experts optimise the SAP ERP Human Capital Management (SAP ERP HCM) solution to deliver euHReka, NorthgateArinso's preconfigured HR and payroll outsourcing services platform to more than 50 clients in over 60 countries worldwide.

Over the past five years, NorthgateArinso has continuously invested in building up its HR BPO capabilities, focusing especially on operational excellence, compliance and standardisation, and customer satisfaction. Today, NorthgateArinso offers BPO services to customers through a network of seven global service delivery centers across five continents.

“NorthgateArinso has successfully deployed a scalable, SAP ERP HCM-based platform solution to many customers,” said Dr. Bernd Uwe-Pagel, Senior Vice President, BPO Business Unit, SAP AG. “Last year, NorthgateArinso increased its already significant commitment to SAP even further and decided to fully integrate the talent management processes in SAP ERP HCM into the scope of their delivery platform. NorthgateArinso’s delivery capabilities and commitment to its BPO services powered by SAP software contributed to winning this year’s SAP Pinnacle award for BPO.”

Chris Stone, CEO of Northgate Information Solutions said: “NorthgateArinso has successfully delivered SAP ERP HCM-based BPO services to customers such as Philip Morris International, Agilent, and Cadbury Schweppes for over half a decade. We have helped customers make significant cost savings through introducing automation and increasing efficiency. Winning the SAP Pinnacle Award is solid recognition of the benefits our relationship brings to global customers, and the continuous customer satisfaction, innovation and growth that make us the leader in this area.”